Refund and Returns Policy
Effective Date: January 19, 2025
At Pamper Me (available at https://pamperme.ie), your satisfaction is our priority. If you are not entirely satisfied with your purchase or membership experience, we are here to help.
1. Returns
Due to the nature of our services and offers, all sales are final, and returns are not applicable to digital memberships or exclusive offers. For any physical products purchased, you may request a return within 7 days of receiving the product, provided:
- The product is unused and in its original packaging.
- Proof of purchase (order confirmation or receipt) is provided.
2. Refunds
Refunds are available under the following conditions:
- If a product is defective or damaged upon delivery.
- If a purchased service or offer cannot be fulfilled due to unforeseen circumstances on our end.
Approved refunds will be processed within 5-7 business days via the original payment method.
3. Exchanges
Exchanges are allowed for physical products that are defective or incorrect. Please contact us within 7 days of receiving the item to initiate an exchange.
4. How to Request a Refund/Return
To request a refund, return, or exchange, please contact us at:
- Phone: +1 234-567-890
- Email: [email protected]
Our team will guide you through the process and provide any necessary support.
5. Non-Refundable Items
The following are not eligible for refunds or returns:
- Digital memberships and offers accessed or used.
- Gift cards or promotional items.
- Services that have already been rendered.
6. Contact Us
If you have any questions about our Refund and Returns Policy, feel free to contact us:
- Phone: +1 234-567-890
- Email: [email protected]
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